Frequently Asked Questions
Some helpful information about domain names, the services we provide with registration as well as some answers to some the questions we get asked most often. If you have any further questions, please telephone us on 0845 134 1600 or email sales@purplesquared.co.uk.

What is a domain name?
Locations of the Internet are actually identified by IP addresses. IP addresses look like 212.90.33.10 and as you can imagine can be hard to remember. Basically, domain names attach themselves to these numbers so that you can easily remember the site you want to visit.

Why do I need a domain name?
Today, domain names are considered essential to mark your Internet presence. Using an obvious domain name, if available, makes it easier for your potential customers to find you.

What type of domain name should I go for?
This is up to you. It is advisable to go for any domain names that are available to avoid any possible conflicts in the future as these can prove costly and time consuming. However, consider the area you trade in or the market you want to reach. ".com" domain names, are the most popular in the world and are considered to be international, where as ".co.uk" could mean a business in the UK, trading only in the UK.

The domain name I want is taken!
Sorry, domain names are registered on a first come, first served basis. It's best to try again, using hyphens where possible or an alternative type of domain name (".uk.com" instead of ".co.uk" for example).

How long do you register domain names for?
Domain names registered through us are registered for a two year period.

Can I cancel my order?
Sorry, but no. Once registered it is not possible to cancel a domain name registration. So please make sure you really want the domain name before you complete the order form. Also, please check that you have spelt the domain name correctly as mistakes in the name cannot be rectified later.

What is the WHOIS?
Each registry authority runs a server that operates a WHOIS database. This database houses a complete list of domain names registered with that authority and the registrant information which includes your name, company, address, telephone and email. It is a requirement of registration that you supply this information to the registry. Some WHOIS databases allow you to hide your address, telephone number and email address. If you wish to do this you can select the option in the secure order form.

Can I transfer away from you?
Yes, and we won't charge you for doing so. Some domain names can be transferred immediately, but you must wait at least 60 days before you transfer a gTLD domain name.

Do you show any advertisements on my service?
No, you have paid for your service so no advertisements are shown.

Check availability here. Domain Names from £19.95! Enter the required name above. e.g. "my-domain"